'ignore case' text entry variable not working

Hi, I have a quiz slide with 5 text entry areas of one word per area. In the past I have used 'ignore case' for long dictation sentences and it resulted in correct regardless of whether the user used uppercase, lowercase, capitalization etc. However, in a module just created, testing shows that if the user deviates from the exact format and uses e.g. lower case, all caps... the result is incorrect. Could it be a glitch?

Thank you for any advice.

2 Replies
Ren Gomez

Hi Ang,

Thanks for reaching out with what you're experiencing. I haven't been able to replicate the issue in a test file I created. 

Are you comfortable with sharing your .story file for testing? You can share it publicly here, or privately with our support engineers. We'll delete it when we nail down what's going on!