27 Replies
Ashley Terwilliger

Hi Howie,

Could you tell us more about what you're seeing? 

Let's start with what version/update of Storyline you're using and how/where you're viewing the published courses? Is it standard images, screenshots, screen recordings, or something else entirely? 

This article is for Storyline 360 - but the reminders hold true for all versions of Storyline - with some best practices to ensure high-quality images and videos.

Ashley Terwilliger

Hi Howie, 

I know a number of users have reported issues with the HTML5 output appearing blurry in the latest versions of Chrome. Is that the browser you're also using? Our team is still looking into this, as it's based off a major change Chrome implemented around version 54 (we're now on around version 65) so it's going to involve a fair amount of changes in Storyline to correct this for Chrome today and any future versions. We'll let folks know here in ELH once that is ready.

If what you're seeing is across all browsers and devices, or you'd like to share your examples so that our team can test it as we work towards this update, please share those examples by uploading here. You'll want to mention this forum discussion so that my team knows what steps you and I have already tested.