Images are going missing!

Aug 19, 2020

Hey everyone,

I'm having problems with a particular slide I've created.

https://360.articulate.com/review/content/3e308d65-d736-4873-b354-ae4081017a6f/review

When the mouse hovers over some of the images within the grid they occassionally disappear. This seems to be at random as it's not consistent on how many disappear (sometimes none, but mostly up to 3-4).

Another observation is that it seems if i leave the mouse alone for a few seconds after loading then its more likely to function as intended.

Mousing over the icons as they are loading in or within a second or two seems to cause the most problems.

This glitch occurs within storyline 360 preview, on review 360 and on the uploaded ZIP file played through SCORM Cloud.

Any ideas / help?

Cheers

Kevin

1 Reply
Lauren Connelly

Hi Kevin!

Thank you for sharing your story file and the Review link! I didn't have any issues with the images missing. You can see my test here when I published the story file to Review 360. 

I wonder if it's an issue with a certain browser. I've used Chrome to test out the Review links. Which browser are you using?

Also, are you on the latest version of Storyline 360? 

Keep us updated so that we can continue working toward a fix!

This discussion is closed. You can start a new discussion or contact Articulate Support.