Images in Storyline disappear from presentation after publish

Aug 08, 2012

Hello,

I'm having an issue with a presentation in Storyline whereby my images (jpegs & pngs) have disappeared. They appear in the preview pane, but in the slide view, they are missing. If I then preview the project, they don't appear.

The slides these images appear on only have 1 layer. It seems as though the images are there- if you click on the slide, there is an active object outline where they should be. I have tried removing these blank boxes and re-inserting the images using the Insert> Picture function but all that is inserted is an empty object box.

I have also attempted to view the presentation on a colleague's pc with Storyline installed but the same issue has occurred.

Any help would be greatly appreciated.

Thanks,

29 Replies

Deniz Olcay

11 years ago02/26/13 at 8:40 am (UTC)

One other thing I've noticed is that if I try to paste the same image in, it doesnt work. I have to rename the file of the image to insert it back in. Same with the audio. I have to name it something else for it to insert into the presentation.

Alan Landers

11 years ago02/26/13 at 9:15 am (UTC)

The file is corrupted. You'll have to start over. :-( total bummer.

The good news is that you can see the images and have all the files. I had to rename everything too. BTW, I stopped all my automatic security scans, updates, etc. while I was working on SL. I routinely turn them off when I work now and have set them up to run around 3:30am to avoid the problem.