Thank you for reaching out! I am sorry that you are running into some trouble with uploading your course to the LMS.
A couple of questions for you here:
How is the course published? Are you using the LMS output or through a different method?
Which LMS are you uploading the course to?
Typically when that error occurs, it can indicate that the file may not have been zipped correctly. As a starting point, could I have you try going through the steps outlined in this guide to see if this clears the issue:
1 Reply
Hi Duong,
Thank you for reaching out! I am sorry that you are running into some trouble with uploading your course to the LMS.
A couple of questions for you here:
Typically when that error occurs, it can indicate that the file may not have been zipped correctly. As a starting point, could I have you try going through the steps outlined in this guide to see if this clears the issue:
Please keep us posted on this!
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