Import issues Aug 12, 2017 By Phoebe Fortune Anyone experiencing problems, the blue circle of death, when trying to import slides from another Storyline presentation? And if so, do you know the fix for it?
Alyssa Gomez Staff over 6 years ago08/14/17 at 3:44 pm (UTC) Sorry you're getting stuck, Phoebe! I'm happy to help. 😁 Let's start with these questions: What version of Storyline are you using? Are both files saved on your local hard drive? Did you follow these instructions when you tried to import the slides?
Phoebe Fortune Author over 6 years ago08/15/17 at 6:39 am (UTC) Hi Alyssa Thanks for the help. I am using Storyline 2 In some cases both files have been on my local hard drive and some on the central drive. Yes followed the instructions. Kind regards Phoebe
Alyssa Gomez Staff over 6 years ago08/15/17 at 2:03 pm (UTC) Hi Phoebe, Thanks for those details! For the files housed on the central drive, you'll want to first copy those to your local drive before importing the slides. Let's try going through these troubleshooting steps. That should clear up any erratic behavior--let me know if that does the trick!
3 Replies
Sorry you're getting stuck, Phoebe! I'm happy to help. 😁
Let's start with these questions:
Hi Alyssa
Thanks for the help.
I am using Storyline 2
In some cases both files have been on my local hard drive and some on the central drive.
Yes followed the instructions.
Kind regards
Phoebe
Hi Phoebe,
Thanks for those details! For the files housed on the central drive, you'll want to first copy those to your local drive before importing the slides.
Let's try going through these troubleshooting steps. That should clear up any erratic behavior--let me know if that does the trick!
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