Import Translation - Not a Valid Word Document

Hi Everyone,

I have a module that needs to be published in 6 different languages. The transcripts were exported from the Storyline file, and appear to have been correctly edited. After looking through other forum posts, I can't find any additional errors. However, when I try to import the translated document I get the following message: "Not a Valid Word Document ".

Has anyone else experienced this? 

Thanks,

Julia

8 Replies
Ashley Terwilliger-Pollard

Hi Iratxe, 

This thread is a bit older, and I'm not certain that Julia is still subscribed, but I'm unsure what she did to resolve the issue. I don't know much about the Office Latin version - but are you able to change it to an English version? Have you also looked to confirm that you're working with project files that are saved locally according to the directions here. 

Iratxe Marti

Thanks for your following, Ashley.

We tried again saving the document in a local drive but the error message appeared again. Then we realized that the language configuration was in Spanish so we changed it and the problem was solved.

The person who is translating the word document had changed language configuration to Spanish in order to avoid corrections but it was a bad idea ;).

Now, we know it!!!

Thanks again for your support.