Imported Engage files will not load/run when published.
The problem I am having is that imported Engage files will not load/run when the Storyline file is published.
Thinking that it could be the template I am using I have attempted to create 2 new files with engage imports.
1 with the template and the other a Blank File with only 2 slides a title slide and the imported Engage file.
Neither of them load when the file is published (web). I am including a file with a screen shot of my publishing settings. Do I need to have the Engage files in a specific directory path to be able to import them correctly? Do I need to publish the file to a specific directory? This problem has been occurring for nearly a week. I have broken a number of deadlines now because I cannot find a way to fix this issue. I have sent this request to support twice, now I hope the community can assist.