Imported Quiz results

Hi Diane,

If your Storyline course if behaving oddly, I'd first suggest that you check that you're following these guidelines:

• Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior. 
• You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
• Avoid using special characters, accents orsymbols in your file names.

Also, since those items are greyed out, I'd suggest conducting a repair of Storyline. 

If you continue to have difficulty after the repair, can you share your .story file with us here? If you'd prefer to share it privately you can also send it here. 

I'm unable to see the Repair option.  I've located the Storyline program in my Programs file (and on my C drivce but when I click Run as Administrator i do not have (or see) the option to repair. 

So is the recommendation that I download Storyline again from the Articulate website?  When I did that originally it gave me a shortcut to my desktop - won't it do the same thing once again?

Not sure how to make the repair.

Hi Diane,

I'd first uninstall Storyline, and then download Storyline and reinstall it. You'll need to install with administrative privileges and then activate with your serial number again. 

Will the unistall impact the course I'm in the middle of developing now?

Hi Diane,

Just make sure you save it and close before doing any of the uninstall steps. It should be there when you are back up and running.