Imported screen casts off centre

Nov 25, 2013

Someone else has recorded a number of system simulations. I am assuming they have recorded them as step x step in view mode. They recorded all the simulations across three separate files.

When I try to copy a scene from one file and import it into another file, the screencasts are smaller than the original. At first I thought maybe the resolution was different. But when I duplicated a slide within a file, the same thing happens.

I am not sure why this is happening or if I can fix it. Can anyone help?

3 Replies
Ashley Terwilliger-Pollard

Hi Alexandra and welcome to Heroes!

First, if you'd like to incorporate screens from another Storyline file, we'd suggest following the directions here to import the content into a new Storyline file instead of copying/pasting the slide. Also, if the original screen recording had a different story size than what you've set up within your Storyline file, those slides may display a bit smaller. 

If you have access to the original file with the screen recordings, I'd check the story size, and you could also export the screen recording to include it within a new file. 

Alexandra McCormick

Hi Ashley

I have already tried importing the content apart from copy and paste. The screen resolutions are the same in both files. But when I import or copy and paste, the imported screen casts are reduced by 1/4 in size.

I think there may be more to it. If I duplicate a screencast slide 'within' a Storyline file, the same thing is happening. The duplicated slide has the screencast reduced by 1/4. However any captions remain the same size.

Ashley Terwilliger-Pollard

Hi Alexandra,

Thanks for sharing the additional information. First, can you please check that you're: 

Next, I'd suggest conducting a repair of Storyline.  If you're still having difficulty after the repair, can you share your .story file here with us? If you'd prefer to share it privately, please send it along over here. 

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