Imported screen shots look great ... until previewed...


I'm using SL3, taking screen shots of an old "green screen" system with SnagIt, and saving as .png. I've been trying to capture them at the size I will be showing them in SL3, to avoid re-sizing. Then I take them into Photoshop and adjust the exposure and hit them with Unsharp Mask to really brithen them up and get them crisp. 

When I put them into my slide, they look OK, but when I go to preview or publish, they suddenly look like .jpgs with major artifacting or dithering, all muddy, and it's difficult to read the text.

I've set the image quality in the Publish window to 100%, with no discernible results.

Advice? Thank you! :)

4 Replies
Noel Read

Hi, there could be a few reasons for the issue. 

Have you tried bringing them in before using Photoshop to see if you still have the same problem? 

What size are you capturing them at? If your story size is small, then they go in as smaller images and can pixelate when previewed. I usually capture at the right ratio size for the story, but as large as I can go, so that if someone views the story on a large monitor the images still look good.

Fred Good

I tried importing them directly, but they really looked awful. Photoshopping helps a good bit, but still... I want them to appear as they do in the work window in the preview window and after publishing. Also, I have tried to capture at the exact sizes they will be in the course, but that hasn't helped. Most of them are around 630x340px or so.

Vincent Scoma

Hey Fred, 

I am sorry to hear that you have run into some stumbling blocks when importing screenshots. To start, I wanted to share some best practices and our recommendations for working with visual media in Storyline 3: 

Are you able to share a copy of your file with us? If so, you can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing.