importing a Power Point

Nov 17, 2013

When I try to import a power point this message appears in my scree, then the computer starts thinking and never stops...how can I fix it?

3 Replies
Ashley Terwilliger-Pollard

Hi Paty,

It's possible that either the Powerpoint file or the Storyline file has become corrupt. One solution for a corrupt Storyline file could be to import your Storyline file into a new project: Importing From Another Storyline Project

To prevent future corruption, you'll want to follow these general guidelines:

  • Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 
  • You should also make sure the directory path to your project files and your published output is less than 260 characters(for example C:\Articulate).
  • Avoid using special characters, accents or symbols in your file names.

If this behavior continues on multiple files, you may also want to conduct a repair of your Storyline software. 

This discussion is closed. You can start a new discussion or contact Articulate Support.