1 Reply
Brian Batt

Hi Terra & welcome to Heroes,

It sounds like your browser is download the file and appending the extension.  Does your file look like this?

templatename.storytemplate.zip

Or this:

templatename.storytemplate

If it has the .zip on the end, rename the file & remove that part so that it looks like this:  templatename.storytemplate

Then, double-click the file.  This will open the file in Storyline & then automatically add it to your Templates drop-down when you choose to create a new slide.

For more information on creating and using templates, see the link below:

http://community.articulate.com/tutorials/products/using-and-creating-storyline-templates.aspx