Please try the steps found in this article, How To Fix a Corrupt Powerpoint File. Scroll a bit down on the page until you find the instructions for Importing the presentation into a new PowerPoint file.
This article may be for Presenter but the steps in fixing a corrupt PowerPoint file are the same.
1. The file is NOT corrupted. 2. The file path isn't it since another coworker was able to import the file. 3. I submitted a ticket to Articulate Support because we have been experiencing many issues with Storyline in the last few weeks that we never experienced before, and we are in the busiest time of the year right now.
Is anyone else having issues with importing pptx files?
4 Replies
Hi Brett,
The PowerPoint file might be corrupted.
Please try the steps found in this article, How To Fix a Corrupt Powerpoint File. Scroll a bit down on the page until you find the instructions for Importing the presentation into a new PowerPoint file.
This article may be for Presenter but the steps in fixing a corrupt PowerPoint file are the same.
I hope this helps you!
Hi Brett,
I'd be happy to take a look at importing if you'd like to share the .ppt file with me.
Have you taken a look at using a shorter file name path? The one displayed in your error looks really long.
1. The file is NOT corrupted.
2. The file path isn't it since another coworker was able to import the file.
3. I submitted a ticket to Articulate Support because we have been experiencing many issues with Storyline in the last few weeks that we never experienced before, and we are in the busiest time of the year right now.
Is anyone else having issues with importing pptx files?
Thanks for reaching out to the support team, Brett. I see that you are working with Eric to get this resolved.
This discussion is closed. You can start a new discussion or contact Articulate Support.