5 Replies
Ned Whiteley

Hi Prana,

That is an unusual outcome as this works every time for me. What I suggest first of all is either use or create another presentation (only needs two or three slides) and then try again with that just in case the one you are trying to import is what is causing the problem.

If you still have the error whichever presentation you try to import, I would recommend uninstalling and reinstalling Storyline to see if that solves the problem. This link should help.