Are you using PowerPoint 2007 or later, as listed in the System Requirements for Storyline 2? If so and you're still having issues, I would recommend reaching out to our Support Engineers here. And if you do decide to open a case, please let me know your case number so I can follow along as well!
8 Replies
Hi Sakshi
is the ppt file on your local drive or are you trying to import from an external, network, or USB?
It is in the local drive
The file isn't open in ppt is it?
Happy to try and import for you if you want to upload it.
Are you using SL2 or SL360?
No, the file isn't open anywhere. I am using Articulate storyline 2.
PFA the error below.
[cid:image001.png@01D265AB.AFDC5070]
See if any of these KB articles can help
https://articulate.com/support/article/error-failed-to-import-powerpoint-presentation-sl2
Hi,
I have tried all the given solutions, still I am not able to upload.
I am able to upload a fresh new presentation but not the previously created.
Thanks
Sakshi
Perhaps you should log a support ticket with Articulate and they may be able to help you
Hello Sakshi!
Are you using PowerPoint 2007 or later, as listed in the System Requirements for Storyline 2? If so and you're still having issues, I would recommend reaching out to our Support Engineers here. And if you do decide to open a case, please let me know your case number so I can follow along as well!
This discussion is closed. You can start a new discussion or contact Articulate Support.