Importing same image with unique file names results in all images having the same file name.

I had posted earlier about having issues with triggers however I have deleted that post as I found the root cause. 

If you have images that are identical, but yet have unique file names when they are imported Storyline keeps the name of the first imported image. For that reason all images are named the same and if you assign any triggers etc they apply to all images. 

Steps to reproduce:

1) Have an image.. in this case I use png files. Copy the png file and give it a unique name. In the attachment I have two blue circles. One named bluecircle.png and the other named c2.png. 

2) Import these two images into Storyline. 

Expected Result:

That I have two images, in this case blue circles, one named bluecircle.png and the other named c2.png

Actual Results:

Both images appear as name bluecircle.png.  The blue circle is a test image. I can take any identical image and simply give them a unique name however Storyline sees them as the same. 

Version: Storyline is up to date with the latest version. 

See attached files. 

Looking for an immediate workaround since this has me dead in the water for a presentation that is due this week. 

5 Replies
Brian Holberg
Stefano Craba

Hi Brian,

a work around could be to export the picture change the name and import back

see att. 

when imports back file size is slightly different and don't see the name changing

hope this help

 

Thanks for the suggestion Stefano.

I took another workaround. Using photoshop I created the objects I needed in there. Since there was 12 in all that I needed it took a bit but since the image had different text on it I could then import it and continue. 

Leslie McKerchie

Hi Brian and welcome to E-Learning Heroes :)

Thank you for sharing such a detailed description, sample images, and a sample file.

I was able to recreate the issue using the steps provided and filed it as a software bug for us to dig into a bit more.

I wanted to share some information on how we define bugs and how we tackle them when they occur.

I'm glad you were able to find a way around it in the meantime and I appreciate you sharing that as well.

Brian Holberg
Leslie McKerchie

Hi Brian and welcome to E-Learning Heroes :)

Thank you for sharing such a detailed description, sample images, and a sample file.

I was able to recreate the issue using the steps provided and filed it as a software bug for us to dig into a bit more.

I wanted to share some information on how we define bugs and how we tackle them when they occur.

I'm glad you were able to find a way around it in the meantime and I appreciate you sharing that as well.

Your welcome Leslie. 

One thing to point out is that if you are simply bringing in two of the same photo and you do nothing with them it's not an issue.

On the other hand, if you are doing like I am doing and adding the attached file to use as a button to which you will have 12 buttons and all 12 will have unique triggers you then see where this is a show stopper. 

Appreciate your team looking into this and getting it corrected.