13 Replies
Alyssa Gomez

Thanks so much for bringing this to our attention, Suso! I'm definitely seeing more bluriness in Storyline 3 when compared to Storyline 2. 

I'm going to bring this to my team so we can log it as a software bug. As soon as I get any updates on this bug, I'll be sure to let you know. Really sorry this is slowing you down!

Suso Atanes

Thanks for support. I have made a tedious turnaround to arrange this issue:

1) Import .wmf files in an Story2 project.

2) Open and update the Storyline 2 project in Story3.

3) Save the Story 3 project and then import slides in other project.

In this way, and is just incredible, wmfs work perfectly in Story3. I can copy and paste them between slides, change size...everything. And no pixelation.

Again, thank you very much. Of course, I prefer a solution! Best wishes.

Access Pointe

I am experiencing a great deal of blurriness in SL360 when importing documents. I've tried many different solutions and none work. Everything still very blurry. I have the docs available as word, PDF, PNG or JPG; improting directly or through a PPT import. Any suggestions greatly appreciated@

Katie Riggio

Greetings, Access Pointe team!

I'm happy to look into the quality. First, we have these best practices for working with visual media in Storyline: 

Let us know if you don't see any improvements, we'll keep digging!

Access Pointe

Hi, Still no solution. If you could keep digging, I'd appreciate it a lot. I'm at a standstill on this! I recently worked with a graphic designer to take my word docs and resize them into 40%, 60% and 466 pixels wide. None of this work. Attaching the new imports, along with the word, SVG and pdf docs. Is there ANY way to make this clear? Thank you!!!

Katie Riggio

Hi again, Access Pointe team!

I appreciate you trying those tips, and I'm sorry you're still facing this. Check out this short video and a snapshot of the current quality in Storyline 360, Update 38, during preview:


Ideally, you'll need the Slide Size and image size to have similar measurements. Here's what I tried:

  1. Convert the original PDF you shared to a PNG using a third-party tool.
  2. Resize the created PNG to match the Slide Size. In this case, 720 x 932.
  3. Insert the PNG into Storyline without a Zoom Picture.

Note: Web Objects are a powerful way to embed web-based resources right into a course. Another approach is to host the PDF on a Web Server and then add it as a Web Object. 

Could you check out this published output that features both tactics and let me know if you see an improvement?