In Progress Showing in LMS After Quiz is Completed

Hey Randi!

Would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate related or if it's on your LMS's side? If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on. If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team. This article may also help clear up common LMS issues.

Hi Peter,

I tried it in SCORM Cloud and the test still shows as Incomplete.  The test score is displayed, but the Status shows as Incomplete and the Success shows as Unknown

I've attached a screenshot for  you to see.

I very much appreciate your help! 

Hi Randi, 

Thanks for testing. If you'd like, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using the link below so our support team can assist you further:

http://www.articulate.com/support/contact/submit.php

Thanks!  

Hi PeterI have a similar (ish) problem to Randi. I am using storyline to create a simple two button quiz that allows managers to confirm that Local inductions are complete. All they need to do is go in select one of two choices and then exit. I have a results slide that is showing 100% completion when previewed, but the LMS (Kallidus) only shows the course "in progress" when we run it on the LMS.Any help is appreciated!Best RegardsEvan

Hi Evan!

If you haven't already, the first step would be to confirm the issue on SCORM Cloud, as noted a few posts up. Have you had a chance to do that?

If the issue is showing up in SCORM Cloud also, we'd be happy to look at the file and see if we can determine what might be going on. Let us know...

Thanks!

Hi PeterI tried to upload the course to the SCORM Cloud but when I tried to preview it the new window opened but there was an error on the page. I will try again tomorrow just in case it is a transisent issue.On the sand box page there was this comment: The Sequencing Control Mode 'Flow' was detected on a leaf node, but is only applicable to cluster nodes. What does this mean?With regard to running the course on Kallidus - I am getting closer. When the course has been completed the progress bar still says in progress, but the score is shown as 100%. All I need to do is get the progress bar to change.Best regardsEvan

Thanks, Evan. Please know you're always welcome to send us your file and we'd be happy to run our own tests. You can do that here. 

Man, you guys rock!  Customer support is so amazing in the Articulate world

"Man, you guys rock!  Customer support is so amazing in the Articulate world  "

Thanks to Heroes like you!

Hi Peter

Thanks for your help, the problem appears to have resolved itself.  I just need to work out what I did, or if it was just the LMS having a bad day!

Best regards

Evan