In progress vs fail

May 29, 2016

I built a course.  It consists of 5 slides and two questions at the end (7 slides total).

I have been testing the course on the LMS.  The learner gets through the 3 first slides by clicking next and the progress on LMS shows "in progress" if they exit out of the course.  If the user goes to slide 4 and exits out of the course, it changes the status to "failed" before they even attempt the quiz.

LMS says it's storyline.  I have no triggers on the first 5 slides. Anyone know what's wrong?

3 Replies
Crystal Horn

Hi there SR!  You can change the tracking options within your publishing for LMS window.  Toward the bottom will be a button for Reporting and Tracking.  The reporting tab includes the sort of results your learner can achieve at the bottom.  In your case, it sounds like maybe that is set to "Passed/Failed."  Is that right?  And then you can check the tracking tab where it should allow either "Track using number of slides viewed" or "Track using quiz result."

tracking

If adjusting those settings doesn't do the trick, would you mind taking a look at our LMS Troubleshooting steps?  We also like to test in SCORM cloud to more closely identify where the problem lies (instructions for that process are in step 7 of the troubleshooting article).

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