Inaccurate Quiz Results Reporting

Hi Troy,

Yes, browsers make a big difference. I know we had some reports with tracking and Internet Explorer 10. Do you know what browsers are being used for the users that aren't showing up?

Thanks!

That is kind of the issue as the field reps are all using differenent browsers and versions.....  Do you know if there are any that we should have them stay away from that are known to cause issues.  Just trying to eliminate as much scoring/reporting error as possible.

Thanks so much!

Good morning Troy!

Well, it's a matter of preference really. There's no way to really limit what people use and everyone has their favorite, or simply a browser they're comfortable with. A lot of users started on the web with a browser and really don't even know that there are others available. However, you could always include a "browser suggestion" at the beginning of your course. If you don't want to implement that directly into a course, it depends on how you distribute the course. If you send them an email invitation you could certainly state that they will need to view the content in a specific browser. You could even provide a download link. Again, though, this comes down to your preference, too. 

For example, if you're seeing extremely good results in Google Chrome (a personal favorite of mine, because it functions so well), you could state that this is the preferred browser for the course. Users don't really need an explanation - but if you state "for best results" and they use a different browser, they'll know in advance that there may be issues using others. Nobody wants to do poorly on a course, so they'll probably make the effort to make sure they're using the best browser for the course. 

Just thinking out loud here, hopefully some of this information will get you started

Hope you have a great day, Troy!