Incomplete graphics on published content
May 18, 2020
Hello.
We are having an issue with text boxes not loading completely.
These are fine when previewing in SL360, and Review 360. Only an issue once uploaded to our LMS (TINCAN). It doesn't always 'freeze' at the same point, it doesn't happen all the time and seems to happen on any browser.
There is a wipe entrance animation on the object.
Any ideas?
Thanks.
3 Replies
Hi Leonard,
Thank you for reaching out! Let's see if we can pinpoint what is causing the issue here.
Have you had a chance to test the course in SCORM Cloud to see if the text boxes behave the same way in that environment? If not, I would recommend starting there to determine if the issue is with the course or if it is on the LMS side.
If you need our help with testing your file, we're always more than happy to help! You can share files in this thread, or you're always welcome to share them privately here. We'll let you know our findings and will delete it after having a closer look!
Hi Vincent
Thank you for your response.
Can SCORM Cloud handle TINCAN files? Unfortunately a limitation of my
client's LMS. There is always another battle with them! :|
Hi Len!
Great question! Yes, SCORM cloud can handle TinCan files.
It supports all LMS specs—AICC, SCORM 1.2, SCORM 2004, Tin Can API (xAPI), and cmi5.
Keep us updated with what you see in SCORM cloud so we can continue troubleshooting with you!
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