Inconsistent Course Final Results recording
Is anyone else experiencing inconsistent course result recording since the Update 10 has been released?
- We are experiencing problems with the courses (not) passing the information to our LMS. Our engineers have been working on the situation, but the problem persists. This is only happening with courses published using Storyline 2 - Update 10.
- The courses have been tested in ScormCloud, but we have not been able to duplicate the problem, yet the problem continues.
- Our courses, using Update 7, do not exhibit these problems. Only the most recent courses released using Update 10 exhibit these problems.
- It appears as if the course is not passing the information back to the LMS. However, this is happening on a random basis - probably 50% of the time it is recording - 50% of the time it is not recording.
If you have experienced this, have you been able to resolve it and how have you been able to resolve the situation?
The Articulate Team has been trouble shooting, but has not been able to duplicate the problem.