I downloaded Articulate Storyline on my new computer and see a very strange behaviour. I open the file created previously and some elements are not fully displayed on a slide (buttons are seen only partially, yellow line in the middle should run through the whole slide) and other slides with graphics are completely distorted. Everything is fine in the preview but when in working mode - I get this error. Thanks for the feedback!
I have this same issue, YTD. It is so odd; it only occurs when I save a file, solely using my laptop, and then reopen it using multiple displays. After system shutdown, etc., the files open with, what I can only describe to be, corrupted slide elements (shapes, imported images, etc.).
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Hi Tamara
are you working locally and do you have your windows display setting set to 96 DPI.
See this article
https://en-au.articulate.com/support/storyline-2/articulate-storyline-dpi-support-sl2
Thank you, Wendy! Thank did the trick!
Glad you got it sorted Tamara - good luck with your project!
I have this same issue, YTD. It is so odd; it only occurs when I save a file, solely using my laptop, and then reopen it using multiple displays. After system shutdown, etc., the files open with, what I can only describe to be, corrupted slide elements (shapes, imported images, etc.).
Hi there, Lori!
Sorry to hear you're facing this roadblock. I see you're already working with Jose on our Support team to see if we can sort why this is happening.
You're in great hands, and I'll follow the conversation as it progresses!
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