Inner shadow state doesn't show when published

Jul 26, 2016

Hi there, in Storyline 2, I used an inner shadow within a hover and down state of an object. The object is a trigger for a layer.

It works fine in preview, but won't show when published. If I use a glow or other type of shadow in the state, it works fine in publishing. Am I missing something?

Thanks!

5 Replies

Leslie McKerchie
Staff

over 7 years ago07/27/16 at 2:56 pm (UTC)

Hi Cristina!

Do you have a .story file we could take a look at?

over 7 years ago07/27/16 at 3:02 pm (UTC)

Hi Leslie, I do. Please see the attached file. The problem occurs on slide 1.4. Thanks!

Library_Tutorial.story

Leslie McKerchie
Staff

over 7 years ago07/27/16 at 4:32 pm (UTC)

Hi Cristina!

Thanks for sharing and allowing me to take a look.

This is actually an issue that our QA Team is aware of. Directly related to the 'inner shadow' in HTML5 output.

I will share this thread for both user awareness and for update when applicable. I would suggest that you continue with your workaround for now.

Cristina Colquhoun
Author

over 7 years ago07/27/16 at 5:36 pm (UTC)

Thanks, Leslie! Any time estimate on that by chance?

Leslie McKerchie
Staff

over 7 years ago07/27/16 at 5:41 pm (UTC)

Hi Cristina! I do not have any time estimate. I would advise going another route at this time.

Inner shadow state doesn't show when published

5 Replies

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