Hi, I am trying to build a business case for my manager to seriously consider purchasing Articulate Storyline.
Problem is despite running a 64-bit win 7 highly spec'd dev machine, Storyline just keeps crashing everytime I go to insert a text box. It appears memory seems to be running low, storyline puts a great big red cross across the slide and then prompts me to save and close the application.
Sorry for the trouble, Nicolette. If the steps in this article don't help get things running smoothly, I'd definitely encourage you to submit a support case so we can take a closer look at what's going on. Thanks!
I'm having a similar issue as Nicolette, except I am running Storyline on Parallels 9 on a Macbook Pro. I am also just on the trial. I've disabled sharing, and allotted 2 CPUs and 2GB to my virtual machine. Were you able to find an easy fix for this case, or should I also submit a support case?
What's happening on my machine is that I will insert a textbox.
Then I when I release my mouse, this appears. The program will freeze for a while. Then the text box disappears when the program unfreezes itself. I've tried inserting characters, captions, and shapes. This only happens when I insert text boxes...
Forgot to add: If I use Ctrl-T to insert the text box, I get the same message as Nicolette "It appears memory seems to be running low", and a red cross on my slide.
3 Replies
Sorry for the trouble, Nicolette. If the steps in this article don't help get things running smoothly, I'd definitely encourage you to submit a support case so we can take a closer look at what's going on. Thanks!
Hi Peter,
I'm having a similar issue as Nicolette, except I am running Storyline on Parallels 9 on a Macbook Pro. I am also just on the trial. I've disabled sharing, and allotted 2 CPUs and 2GB to my virtual machine. Were you able to find an easy fix for this case, or should I also submit a support case?
What's happening on my machine is that I will insert a textbox.
Liz
Forgot to add: If I use Ctrl-T to insert the text box, I get the same message as Nicolette "It appears memory seems to be running low", and a red cross on my slide.
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