Inserted Web Objects not loading when published - Storyline
Feb 03, 2014
Hi guys,
Was wondering if anyone had come across a similar issue as this. I'm using the insert web object feature in Articulate Storyline to insert the URL of a piece of external content (http://www.twothirtyvolts.org.uk/socket-overload/). This should be embedded within the eLearning, however when launching this through our LMS (Plateau/SuccessFactors) the web object completely fails to load. There is no error, all I'm able to see is the layer underneath.
The problem persists when launching on click and automatically. The URL is not blocked by any network permission, and it does work when launching in a separate window. Curiously when running this on a separate web hosting platform I'm able to run this absolutely fine when running the story.html file as opposed to the index_lms.html file, however when launching index.html even on this separate platform, the problem remains.
I've tried this as SCORM 1.2 and AICC across 3 different browser versions of Chrome and IE. The following support post offers some ideas however the solutions are not resolving this for me:
http://www.articulate.com/support/storyline/web-object-doesnt-display-when-published-604
Any assistance any of you could provide would be much appreciated.
Many thanks. Alexei.
1 Reply
Hi Alexei:
It looks like you`ve covered all basis so far.
I recommend trying to trace this issue in FireFox to see if it is still being blocked or has JavaScript conflicts due scripts called when publishing for LMS.
If all else fails: http://www.articulate.com/support/contact/submit.php
Best Regards,
Dennis Hall
This discussion is closed. You can start a new discussion or contact Articulate Support.