Inserted Web Objects not loading when published - Storyline

Feb 03, 2014

Hi guys,

Was wondering if anyone had come across a similar issue as this. I'm using the insert web object feature in Articulate Storyline to insert the URL of  a piece of external content (http://www.twothirtyvolts.org.uk/socket-overload/). This should be embedded within the eLearning, however when launching this through our LMS (Plateau/SuccessFactors) the web object completely fails to load. There is no error, all I'm able to see is the layer underneath.

The problem persists when launching on click and automatically. The URL is not blocked by any network permission, and it does work when launching in a separate window. Curiously when running this on a separate web hosting platform I'm able to run this absolutely fine when running the story.html file as opposed to the index_lms.html file, however when launching index.html even on this separate platform, the problem remains.

I've tried this as SCORM 1.2 and AICC across 3 different browser versions of Chrome and IE. The following support post offers some ideas however the solutions are not resolving this for me:

http://www.articulate.com/support/storyline/web-object-doesnt-display-when-published-604

Any assistance any of you could provide would be much appreciated.

Many thanks. Alexei.

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