Inserting MP4 video file error
I am receiving an error message when I attempt to insert an mp4 video file.
"Medical Bill and Record Review.mp4 does not appear to be a supported video format. Please select a video from one of the supported formats. "
The file size is 3.3 gigabytes. I need to be able to pause the video at midpoint to ask questions.
Why I am getting an error message when the file type is an .mp4 file