Inserting Videos into Storyline 2
Sep 02, 2016
We are running into a problem trying to insert videos into Storyline2.
We create a new slide
We insert the video
We do a preview and the video plays just fine
We then publish the project to a network share and can see other slide content.
When we get to the video slide it’s just blank or if we include video controls the controls are there but the video itself is blank
The video file is a .wmv which plays just fine on the computer itself. We have tried this as a .MP4 file and we get the same result.
As a work around we tried creating a hyperlink on a slide to the video file on the network share but that also appears to not work correctly? When we put in the hyperlink Storylink changes the link?
So a couple questions we have:
Is there a troubleshooting resource someone can link for troubleshooting video insertion issues with Storyline?
Does storyline support linking content from windows shares using a unc path as a clickable hyperlink in the slide?
4 Replies
If it is running across a network I expect you have hit a browser security issue and blocked the content. Have you tried running from a web server or scormcloud to see if the content plays?
We are getting the same issues which have recently occurred within the past 4-6 weeks. We have not been able to get projects done because of this issue any known fix that I can tell our IT?
Running it locally, or publishing to the intended final destination are pretty much the methods that work. Too many IT depts do funny things with the network security for network shares to be reliable.
Hi there, Janell. I concur 100% with Walt and Phil on this. You'll want to upload that content to its publish environment to ensure that it runs properly.
If you're going to run your course locally, even for just a preview, be sure to publish for CD so that you don't get hung up with browser security issues. You can open and double-click the Launch_Story.exe file to initiate the course.
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