3 Replies
Alyssa Gomez

Hi Duncan,

Thanks for reaching out here! We need a bit more information to nail down the cause of the installation failure. What version of Windows are you using? You can read more about the system requirements for Storyline 2 here. Also, be sure you are following the installation steps as described here.

If you continue to have difficulty, you're welcome to connect with our Support team for more assistance.