2 Replies
Hans Christian Macaraeg

Hello Mahes,

I can only imagine the inconvenience. I want to help you out, to start with, I wanted to make sure that you are installing the application as an administrator. Please note that to fully install Storyline, you need to have a local admin rights on the laptop/desktop. If this is not the case, I would check if I have the following installed on the machine:

Microsoft .NET Framework 4.5.2 or later

 Microsoft Visual C++ 2017 Redistributable

Adobe Flash Player 10.3 or later

You can locate the minimum system requirements here.

Hope I was able to help you out. Please do not hesitate to reach back should you bump into issues.

All the best on your projects.

Ashley Terwilliger

Hi Mahes, 

It looks like you meant to share an image, but it wasn't attached here. If you still need more help let us know or reach out to our Support Team directly. They're available to help 24/7 (although we'll be closed for the Thanksgiving holiday 11/22 and 11/23). 

Let us know if you need anything else!