installing character bundle #1

Jul 25, 2012

Hello --

I am trying to install the Articulate Potographic Character Pack 1 and receive this error:


Access is denied.


I have tried, abort, retry and ignore - all more than once.

I am running Windows 7 and have followed the directions, right clicked and ran as administrator, put in the code that I recieved in an email. 

Anyone else have this experiene or know how to overcome this error message?  HELP!

thanks in advance.

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