Installing Storyline Software Update # 5 Issue
Can anyone tell me why I am unable to install the latest Storyline software update (update #5), which when I downloaded the update, I was told Articulate was unable to determine the installed version of the application? I was able to update the last update (update #4) so wondered what might be the problem.
Currently my Articulate Storyline version # is Update: 4:1311.817 and my IT administrator cannot get past this error either. I generally just download the new "storyline.exe" to my "Downloads" folder and contact my IT person, who then, as an administrator, logs into my desktop and installs any updates.