Interaction Data Overwhelming SCORM Engine

I am not fluent in the technical details of Storyline, but we built an hour long program with a fair amount of interactivity, three short videos, some drag and drops, and a final 12 question quiz. The client has had to suspend training because the "interaction data from the program is overwhelming their SCORM engine."  

Has anyone had this issue before and a solution?

Thank you, Lori

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