Interaction not loading - Flash version

Mar 15, 2017

When I create a freeform interaction and set it to a results slide in the form view, it seems to break the interaction in the flash version of the course. It just shows the player but none of the contents. This happens in Storyline 360.

3 Replies
Alyssa Gomez

Hi there Jai!

Hmm, that certainly shouldn't happen. Is it possible that you're viewing the published content from your local hard drive? That can cause various issues, so we recommend testing it in the environment that your learners will view it in. The easiest way to test Storyline 360 content is to publish it to Articulate 360. 

If you try publishing it to Articulate 360 and it looks like the flash version is still broken, would you mind sharing your file with me so I can take a closer look?

Ashley Terwilliger-Pollard

Thanks Jai - we'd love to take a look at the .story file in question and then a link to the course as well. . You’ll want to upload the .story file here (which is the file prior to publishing) using the “ADD ATTACHMENT” button at the bottom of the forums reply window. If you’d prefer to not share in the public forums you’re always welcome to share with our Support Engineers here. They’re available 24/7 to assist! 


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