interactions do not work when file is published


I just found out that some interactions do not work out when I publish my file but there are good when I preview them.

screen shot 1: Unable to get blood pressure or hear heartbeat, able to slide items but they won’t activate.

screen shot 2: can not drag the images to the character. 


screen shot 3: The scroll bar does not work out. 


Could yu help me to find out the reason? 



3 Replies
Ashley Terwilliger

Hi NP,

It looks like you shared the published output - and we'd want to take a look at the original .story file to see how it's set up and then how it behaves when publishing it ourselves. In the meantime, you may also want to confirm you're using the latest update of Storyline 2 Update 10 and working on local project files. Next when you've published to test have you uploaded to the intended publish environment or are you testing locally? The latter is known to cause issues with how content is played. 

Ali Goulet

Hi NP-

Thanks for providing your project file! I published your course for web and uploaded it to Tempshare to test it in a web environment. It appears to be functioning as designed. Take a look at it here and let me know if you're still seeing those issues. Please note- that's a temporary link and will only be available for 10 days.

You'll want to make sure to upload your published output to a web environment, such as tempshare, to properly test it, otherwise you'll likely encounter various features failing. Hope that helps! :)