Internet Explorer not allowing interaction with Play Pause button or Seekbar
Feb 20, 2020
To all it may concern,
As of Feb. 18th, 2020, I have noticed a few of my published storyline files are no longer allowing a user to click the Play/Pause button or click on the Seekbar when viewed through Internet Explorer. The Forward and Back buttons are not affected by this problem as they are working fine as are the Resources and Menu options on the top of the player. It has been hit and miss as not every project I have published as been affected. The projects play perfectly fine through Google Chrome.
I did confirm and double check that my seekbar options are on "Allow user to drag seekbar" and I do not have any hot spots or anything covering. All of my publishing settings are correct and there has been no change on how I am outputting my files. Again, not every project is "locked up" when played on Internet Explorer but it has been noticeable a few times this week.
Our PC have the latest update installed as of Feb 19th running Articulate 360 version 1.37.21453.0. Even with the new update, a couple projects rendered out on Feb 20th have notable interaction issues with the play pause button and seekbar when played on Internet Explorer.
Has anyone else noticed this error? Any input would be appreciated.