Invalid Answer

I am building a module and want to add a custom layer to replace the invalid answer box.  I created the new layer, and triggers as discussed below and in several videos. 

My issue remains that my "invalid answer" popup still occurs, over the top of my new layer.  Suggestions on how to fix this?

https://articulate.com/support/article/how-to-customize-the-invalid-answer-message

3 Replies
Wendy Farmer

Hi Jennifer

you need to add a specific condition to the submit button (submit interaction trigger) to stop that from happening and also make sure your trigger order is correct.

If you can share your .story file someone can check your setup - just use the grey 'add attachment' button at the bottom of the post.

Ashley Terwilliger

Hi Noemie, 

The Invalid Answer prompt is not built into a layer, but is an option within the text labels of Storyline. If you've set up your own layer following the steps above you shouldn't be seeing that prompt any longer.

If you need another set of eyes on your file, let us know! We're happy to take a look. 

You can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing.