Invalid Answer pop Up
Aug 04, 2016
Hi everyone,
I have a a random 'invalid answer' pop that is appearing in a few of my question slides (see attached image) and can't figure out how it is being generated and more importantly how to stop it.
The question has a 'correct' and 'incorrect' layer. If you enter the correct answer the correct layer appears however if you put an incorrect answer in the 'invalid answer pop up appears.
Any ideas gratefully received.
Thanks
Shannon
25 Replies
HI Shannon
do you want to upload your slides and note which ones it is happening to...someone can probably help if they can see what's going on.
Hi Shannon,
The invalid answer pop up is built into the player. It is designed to show when there is no answer selected. But as Wendy stated, it would be best to look at the file itself to see why this is happening if you are in fact making an incorrect selection.
If you cannot share it here, you can send it through directly to our support staff here.
Thanks!
Hi Emily and Wendy,
I have attached one of the offending slides.
Thanks in advance for your assistance.
Hi Shannon
see updated file attached. I changed your triggers
Hi Wendy,
Thanks so much for your help. I have compared the 2 slides and can't see what you have changed re the trigger (Sorry probably looked at this so much no I can't see the changes) When I preview the slide you have altered I still generate the same error if the incorrect answer is entered.(see below screen shot.)
Thanks
Shannon
Hi Shannon
see attached
I've duplicated your content onto a 'pick one' freeform slide and I think it's easier to work with.
Let me know how you go
Sorry file didn't upload
Much better. Thanks so much.
Glad that helped Shannon.
Hi Wendy,
I have tried to recreate this using the pick one slide for the next slide with out much joy. when you click submit nothing happens. Thoughts ?
Correct answer is eyes 1 verbal 1 Motor 3
Thanks again for your ongoing assistance
Shannon
Hi Shannon
couple of things - trigger order is important
1. We want the change of button states to be listed before the submit interaction so move that down to last
2. For the incorrect state, any of the three can be wrong so instead of AND the condition should be OR
See my example above to check these things
Hi Wendy,
Of course I had forgotten about the order of triggers. The submit button is now working but now is coming up as incorrect despite the correct answer. The first slide is yours the second mine, the only thing I can see that is different is the value of motor which is now 3 (which is what I want it to be)
Thanks
Shannon
Hi Shannon
you need to be careful which variables you are referencing and make sure you are using those in the triggers. I placed all the variable references on the slide. When I entered anything into the 3 TE boxes I can see what is being referenced.
Look at the ones with the number 1 next to them. Now look at your triggers and the variable references.
You are using eye1 but referencing eyes11 in the trigger - same with the other two.
Here is the updated second slide
This post was removed by the author
Hi Shannon
that's why I put the variable references onto slide 2 so I could see which variables were being used as I entered numbers into the 3 boxes. See the ones highlighted below - these are the variables references on slide 2, the non-highlighted one are the variables used on slide 1.
When you enter a number into the first entry box you can see what variable is being used as it displays what you entered.
on slide 1 in the example above that has a video on it these are the variable references
eyes 11, motor31, verbal21
on slide 2 in the example above that has NO video on it these are the variable references
eyes 1, motor1, verbal1
It might be easier so you know what you're working with to rename them
slide1_eyes, slide1_motor, slide1_verbal
slide2_eyes, slide2_motor, slide2_verbal
That way you can match the trigger to the variables used on that slide.
Hi Wendy,
Now I am a little confused. When looking at the numerical entry in the time line they are:
eyes 1 1
verbal2 1
motor 3 1
so would these 3 not be the references for the trigger?
Thanks Shannon
I also meant to ask how to remove the numbers from the boxes so the answer is not recorded when the slide opens?
Thanks again
Shannon
Hi Shannon
they are the object names not the variable names
They are 1 1, 2 1 and 3 1 because you have created them somewhere else in your story file prior to this slide
Hi Shannon
here is your updated file with the two slides. I have renamed the variables slide1_eyes etc...you will see that by renaming the variables it has not changed the object names in the timeline.
Hi Wendy,
I have finally had some time to get back to working on the slides without much luck. I think you are right the pick one slide is easier but for some reason my trigger to change the state of my buttons ends up under slide triggers rather than player triggers like in your example. I am guessing this is why I can't get this slide to work.As soon as I insert a number in any of the numerical entry spots it selects the incorrect button. Any ideas on what I doing wrong?
Hi Shannon,
Do you have an updated copy of your .story file to share with us here? That may be just the thing for folks here to track down what the issue is with how the trigger is assigned.
Hi Ashley,
Attached. I started the project in a new file in the hope it may get ride of any confusion around variables and naming but no luck.
Thanks for the ongoing help.
Cheers
Shannon
Hi there Shannon! I took a peek into your file and found out why your triggers are listed under Slide Triggers rather than Player Triggers.
You'll want to be sure that your triggers say, 'Change state of Button to Selected when the user clicks the submit button..." That way, the triggers will appear under Player Triggers.
Give it a shot, and let us know if it works for you!
Hi Alyssa,
Perfect, thank you.
Shannon
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