Invalid answer pop up is shown twice.

Nov 19, 2019

I made a simple multiple choice answer with three questions.

When I click on 'Check' without choosing one of the three answers first, the 'Invalid Answer' textscreen pops up (and that is OK).

I than click the 'Invalid Answer' message away, and choose one of the three answers.

I choose 'Check' again.

Now TWO pop-up massages appear:

1: Correct answer Pop-up with feedback (that is OK and should happen)

2: PopUp message 'Invalid Answer' (And that message shouldn't appear).

Anybody know what is going wrong, and how to check/fix it?

3 Replies

Lauren Connelly
Staff

over 4 years ago11/20/19 at 1:37 pm (UTC)

Hi Nicole!

What you're seeing doesn't sound right! I wonder if there are overlapping triggers leading to this.

Would you mind sharing your file so that we can see where the issue might be? You can do so by using the "add attachment" button in this discussion. Or you can share the file privately with our Support Engineers by using this link.

over 4 years ago11/21/19 at 10:06 am (UTC)

Hello Lauren, thank you so much for your reply!

I just uploaded the file to the 'Support Engineers' as you suggested.

I must do something wrong, but what ..... :(

Friendly regards, Nicole

Leslie McKerchie
Staff

over 4 years ago11/21/19 at 1:47 pm (UTC)

Thanks, Nicole.

I see that Christopher is currently working with you :)

Invalid answer pop up is shown twice.

3 Replies

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