Invalide to answer question version HTML

Hello,

I work now with Storyline Update 8.

I have a bug in version Html.

When I click on the Submit button of a question, the invalid box is displayed.

When I click OK (on the invalide box) to continue, I can't click to respond and the Next and Previous buttons are displayed.

I tested the old projects (they are published with the old version of Storyline), I have no problem and the Next and Previous buttons are nor displayed.

How can I fixed ?
Are they any one on the same case ?

11 Replies
Ashley Terwilliger

Hi Aida,

Thanks for sharing the file and I'll take a look. I also wanted to confirm - you mentioned HTML, do you meant the HTML5 output or how the link to your publish file ends in story.html? The latter being the Flash output. Also, can you let me know where you're uploading the content to test the published output and what browser(s) you're using? 

Ashley Terwilliger

Hi Aida,

Just an update here - I took a look at your file, and in a brand new file - and I saw the same thing as you described while testing the HTML5 output in Chrome v. 50. 

I've reported this to our QA team and will keep you posted here once there is any additional information to share, but in the meantime, it seems that using the built in submit button will allow things to proceed normally. 

Aida Debibi

Hi Ashley,

Thanks for your return, it's about output Storyline version HTML5 et Chrome version 50.

you will find attched a zip file to see the difference between an output HTML5 Storyline version 7 et version 8.

(I returned to version 7 to finish my project for the moment)

Crystal Horn

Hi Antoine.  Thank you for that information!  We have a bug with audio in the feedback layers playing after the Invalid Answer window is closed.

A possible workaround is to add a trigger to the audio in each layer:  Play media (audio) when timeline starts (layer timeline).  Can you try that in your project and let me know if that works?

I'll update you with any changes to the bug!

Crystal Horn

Good news! We fixed the issue you reported where audio from other layers was playing after closing the invalid answer prompt. 

Install the latest Storyline 360 update to take advantage of all the recent features and fixes. Here's how.

If the problem happens again, please record a Peek 360 screencast for me, and I'll be happy to help!