Ipad- getting repeated characters with fill-in survey boxes

This is the SCORM 2004 v4 compiled zip file.

This is the Storyline project file for the test i did, shown in the video.

Hi Richard,

Thanks for sharing the movie and the .story file. I tested this on my iPad mini using iOS7 and didn't have any duplicated text. I uploaded it to my Articulate Online account, and you can access it here: http://aterwilliger.articulate-online.com/9369998180

Can you test that version and let me know if the behavior continues? Also what version and iOS are you using on the iPad? 

Hi Ashley,

Thanks so much for uploading the file so i can test it out on another hosting platform. The good news is that when testing via the link you sent, the issue does no occur.

Which leads the investigation towards the question: Why would hosting the same content on an LMS cause letters to be duplicated? very strange.

Also to answer your questions, this is on the latest ios (7.0.4) for Ipad. On our LMS i have also tried it on an Ipad 2, Ipad air and Iphone 5 (all on latest os). All the same result. :(

What behavior does the content respond too or send out when accessed via an LMS that could cause text to be duplicated? I am newish to the structure and behaviour of Storyline and SCORM and SCORM messages.

Thank you for your help so far, looking forward to hearing more, if you are able to assist.

Kind regards

Richard

Hi Richard, 

I'm glad that my original link worked for you, and I also loaded it to SCORM Cloud (which is a industry standard testing method for SCORM content) and you can see that version here. 

It behaves normally there for me as well, so you may want to share that with your LMS team so that they can help you determine what is happening on their end. You could also load your own course to SCORM Cloud (the basic set up is free).

I am getting the same 

Ccuurrrreenntt//ppaasstt meennttaal  hheeaalltth  iissssuueess^4^4AAbbuussee  (ppaasstt//pprreesseenntt))^4^4SSuubbssttaannccee  uussaaggee^4^4RReecceenntt  liiffee  ssttrreessssoorrss^4^4CCuurrrreenntt  prraaccttiiccaall//  eemmoottiioonnall  ssuuppppoorrtt 

Hi Josephine,

Have you tested your course at SCORM Cloud? As indicated with Richard's file above it worked as expected in Articulate Online and SCORM Cloud which is an industry standard testing method for SCORM content. Where are you hosting your course? 

no I havent done that yet- how do I do that- also at the moment I am hosting it on our website - and it is a CMS- using drupal- we have had about 5 people complain- I cannot send it to you because of client issues 

let me know how to use scorm cloud

Hi Josephine,

SCORM Cloud is accessible here, and you'll need to create a free account to load up your course content. You mentioned you're hosting on a website though - so if you're publishing for web instead of publishing for LMS, you could use one of the web servers below to test your content on the website outside of your CMS:

• Tempshare: This is a free service provided by Articulate for testing Storyline content. Note: Uploaded files will be deleted after 10 days.
• Amazon S3: Amazon S3 offers free hosting with generous usage limits. If you go over your limit, you'll be charged a graduated fee.
• Dropbox: Place your published output in the Public folder in your Dropbox account to share it with others.
• Google Drive: Change the story.html file to index.html, and set the sharing permissions to Public. Here's how.

Please feel free to keep us posted on how it behaves in one of those environments. 

I do publish to LMS- our drupal site acts as an LMS- will see if that works. 

Hi Josephine,

Sorry if I confused you - I wasn't following how you were uploading it to your LMS as I read that you placed it on a website. Please keep us posted on how it behaves at SCORM Cloud. 

hi I am trying to use scorm cloud and I got this error message- I just used the publishing side of storyline.

• The given tincan.xml was incompatible with latest version of the Tin Can API specification. Error was: Activity ID '6mQjuF6Lleh_course_id' is not an absolute URI

Hi Josephine,

That error message is detailed here, and can safely be ignored as it's a parser warning. 

Hi Ashley,

I know you don't want to recommend a good LMS. here is  my problem- we are using drupal- and because we must have records of what people are entering into the questions we cannot use the mobile player on ipad. Our clients also need to fill in an evaluation from. We are havng complaints of double letters in the essay type questions when using ipads and the resizing is not working on androids- I am trying to work out a solution to this. 

Should we have another option that says click her if you would like to do the education on the ipad. 

how do I get help with this advice. 

here is the module that i am having problems with- do you wnat me to send it to you in storyline

Hi Josephine,

I don't know enough about the different LMSs and what they offer to provide an educated recommendation, but there are a few community threads where users discuss different options and their benefits/drawbacks. Did you see the double-character entry when testing at SCORM Cloud? I know previously when we tested Richard's file it only occurred in his LMS. 

I have seen other users discuss publishing the course in two formats, one to play on a desktop/laptop or the iPad, so that may be a viable option for you to use. 

I just happened across this thread. Actually this is a known bug. It has to do with LMS's that display the content in an iFrame/lightbox on top of the LMS window instead of in a separate browser tab.

See this discussion here:  http://community.articulate.com/forums/t/40826.aspx?PageIndex=1

The good/bad news is that Storyline 2 *almost* fixed it. The double characters are gone, but now for me in a fill-in-the-blank interaction if you use the Submit button to submit the answer instead of just pressing the screen keyboard Enter key, then the last character of the answer is cut off before it is graded. (You won't see this on the screen, but the feedback will say it is wrong and the TextEntry variable will be one character short.)

Hi Dane,

I see based on the previous thread, and the QA report that was filed with our team about this that Ronnie reached out to you via email about the double character text entry, and it looks like that was solved with Storyline 2. I see that Ronnie and you were still communicating about the issue with the enter key - and I'll connect this thread to the existing report with our QA team so that when I have additional information to share I'll be able to include here. 

Thanks for keeping this alive!