iPad/iPhone video/audio issues
We have built a company wide handwashing video which was launched to everyone. They access it via laptop/iPad/iPhone. It was built using Articulate 360 (all updates have been completed) and has two YouTube videos included in it. When users play via iPad, the voiceover and animations work fine, but the videos won't play automatically or at all.
How can I fix this asap as the training has been launched?