We have many modules that have a pdf embedded that the user needs to click to read. The Articulate Mobile Player is not allowing the pdf to open. This is a new issue as it has worked in the past. Any ideas??
File hyperlinks are not supported in the mobile player as detailed here in this comparison chart. You may want to look at hosting the PDFs on a web server and using a jump to URL trigger instead.
Hi Ashley - Do you have any idea as to when file hyperlinks will be supported on the mobile player? We are considering waiting if there will be an update with this functionality soon.
Unfortunately I don't have any updates to share at this time, but if you'd like to ensure our product development team is aware of your needs it's best to submit a feature request here.
3 Replies
Hi Rochelle and welcome to Heroes!
File hyperlinks are not supported in the mobile player as detailed here in this comparison chart. You may want to look at hosting the PDFs on a web server and using a jump to URL trigger instead.
Hi Ashley - Do you have any idea as to when file hyperlinks will be supported on the mobile player? We are considering waiting if there will be an update with this functionality soon.
Hi Amy,
Unfortunately I don't have any updates to share at this time, but if you'd like to ensure our product development team is aware of your needs it's best to submit a feature request here.
This discussion is closed. You can start a new discussion or contact Articulate Support.