iPad not playing Storyline properly

I have published my first Storyline and it works great if viewed on a PC or Mac... however, when viewed on an iPad, it loads the first slide and then doesn't move forward.  The slides are synced to audio and should move forward as the audio finishes for each slide. 

What have I done wrong?  I am currently the beta tester of Storyline at my company and we are not interested in purchasing if it doesn't render and play properly on iPad... that being said, I am fully open to the fact that this could be user error. 

Thanks, Mindy

9 Replies
Gerry Wasiluk

Bookmark this Articulate resource and refer to it:  http://www.articulate.com/support/kb_article.php?product=st1&id=1568gg1ayot2

If using for the iPad and the Articulate Mobile, slides cannot move forward automatically.   Trying to remember if this is a limitation of the iPad itself or not . . .

Mindy Barenblat

I believe I am using the html5 output as the extension is story and I published with the HTML5 box checked.  I don't have the Articulate player installed because I know my learners will not have the app installed.  

In the grid from the link above I see that audio works across all platforms, but simultaneous audio/video does not work on HTML5.  I don't really see how what I am doing - which is audio with slides not video would still not work.  Also, if slides don't progress automatically on iPad... I would expect the load time of each slide to be very short... however that is not the case.  

It appears to be unusable for my purposes on iPad unless I am missing something.

Thanks for the tips Kirk and Gerry!


James Hinkle

I am having a similar problem Mindy. I published using LMS and included HTML 5 but not the player option because my users will not have the player. I uploaded to the LMS and it plays fine on the PC but is inconsistent on iOS devices. It plays on the iPhone 4S and most all of the slides play the audio. On the iPad 2, it plays audio on some of the slides but not all. I have checked and all slides are set for manual advance and I click the next button on all. Not sure if it has anything to do with the fact that I imported the course from PowerPoint. Too bad, I thought that it would be a good option to get my courses on Apple devices but it does not seem to be ready.

Mindy Barenblat

I don't know whether this will help, but Steve Flowers offered some tips and tricks for finagling HTML5 on this thread: http://community.articulate.com/forums/p/13077/83288.aspx#83288

At this point I am not planning to create elearning that will be dual purpose iPad and LMS because there are too many constraints for HTML5 and my users will not have the player.  If I choose to build for iPad I will build specifically for iPad and have a separate LMS version.