iPad scroll bar

Jun 08, 2016

Storyline - Unable to use scroll bar for menu and on slides (where text is long) at times. Sometimes it works with 2 fingers. Any other users have similar experiences?

2 Replies
Ashley Terwilliger-Pollard

Hi Steve,

Are you using Storyline 1 or Storyline 2? The latter is set up for the one finger scrolling method and the former is using the two finger scroll. Also are you viewing it in the Mobile player or the HTML5 output? Within the iPad you won't see the scroll bar until you begin scrolling as that's the default behavior of mobile Safari.

Christie Pollick

Hi, Steve -- Thanks so much for reaching out! Please see the info below and let us know if you have any other questions!

How to Use Scrolling Panels on Touchscreen Devices

When viewing Articulate Storyline 2 output on a touchscreen device (iPad, iPhone, Android, etc.), use one finger to scroll through content in scrolling panels.

HTML5 Output: In HTML5 output, you can scroll anywhere in the scrolling panel. You don't necessarily have to use the scroll bar. (Mobile Safari doesn't show scroll bars until you begin scrolling.)

Articulate Mobile Player Output: In the Articulate Mobile Player app, you must use the scroll bar to navigate through scrolling panels.

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