iPad version won't report back score

Hey Folks, I am trying to have my iPad version of a storyline course report back the score back to the LMS.  I have tried about EVERY possible combination that the system can use and i either get back 100% passed even when fail or 0% failed.   I have attached my latest settings in screen shots.  Any input would be great.  My current LMS does not do Tin Can yet, so i'm trying to get this to work right otherwise.

7 Replies
Christine Hendrickson

Hi Adam,

It looks like the main problem here is that the LMS doesn't have Tin Can support. If that's the case, you may need to try publishing for HTML5 and not the mobile app. Keep in mind, though, there may be some limitations for your content in HTML5 output.

Here's some additional information:

Support for tracking Articulate Mobile Player content in an LMS via Tin Can API was added in Update 1 for Storyline. To take advantage of the new features and fixes, download and install the latest version of Storyline from the link in your product confirmation email, or get it here. Then republish your Storyline project for Tin Can API.

If you published for SCORM or AICC, your LMS will not be able to track or report Articulate Mobile Player content. If you need to track the results of your LMS courses, it's recommended that you do not include the Articulate Mobile Player option when publishing. Or, encourage your LMS provider to support Tin Can API. (Our white paper on Tin Can API implementation provides helpful information for your LMS provider.)

Let me know how it goes.

Thanks!

Christine

Christine Hendrickson

Hi Adam,

Is the course still launching in the mobile player, or is it launching in Safari? I'm thinking it may still be loading the earlier version, if you tried to overwrite it. If you haven't already, try renaming the course and uploading a fresh copy to the LMS. That should help with any caching issues. 

If the problem continues, we'd be happy to take a closer look

Christine