I'm happy to help! When you say, "can not pause the video on the iPad", are you noticing there isn't a pause button? Or does the video keep playing when clicking the screen?
Also, which iOS version are you on and what iPad?
It would be helpful to see the file. Do you mind sharing it with us? You can do so by using the "add attachment" button in this discussion. Or you can share the file privately with our Support Engineers by using this link.
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Hi Brian!
I'm happy to help! When you say, "can not pause the video on the iPad", are you noticing there isn't a pause button? Or does the video keep playing when clicking the screen?
Also, which iOS version are you on and what iPad?
It would be helpful to see the file. Do you mind sharing it with us? You can do so by using the "add attachment" button in this discussion. Or you can share the file privately with our Support Engineers by using this link.
This discussion is closed. You can start a new discussion or contact Articulate Support.