Is anyone else in the community experiencing any issues in mobile with converted Articulate Storyline 2 templates to Articulate 360?
Sep 28, 2017
We are experiencing an issue in mobile display of Articulate Storyline 2 templates templates that have been converted to Articulate Storyline 360.
Once published to SCORM and placed in our LMS (YourMembership Learning Crowd Wisdom), we are seeing lines on mobile in portrait and landscape view (we see more lines in landscape). We also see the lines when placed on another LMS: Adobe Captivate Prime. We do not see the lines in SCORM Cloud or Moodle.
You can see a sample of the lines that we are seeing on mobile in the attached screenshot. I also attached a simplified SL360 file with one screen that has lines on it in mobile when viewed through our YourMembership Learning Crowd Wisdom and Adobe Captivate Prime. We notice that these appear on many screens where text boxes are animated onto an already present shape. Note that the text boxes have the Shape Outlines set to "No Outline".
Of important note: when we point to the html5 link directly, we do not see the lines on mobile.
Looking for suggestions within the LMS the may contributing to these lines. Has anyone else had a similar experience and have you found a solution?