Is the Articulate Mobile Player app still only Tin Can compliant?

Feb 23, 2016

We don't look like upgrading our LMS any time soon, so we're stuck with Scorm 1.2 for the time being.

Meanwhile, our audience keeps buying iPads.

13 Replies
Ashley Terwilliger-Pollard

Hi Ryan,

Yes, you'll likely still need to look at publishing with Tin Can API if you'd like to use the mobile player as described here. If you can't use the Tin Can API have you looked at just publishing with the HTML5 option enabled? Then your users could access the course in Safari on an iPad and still would allow the LMS to track elements and reporting. Here is a bit more information on distributing for Flash, HTML5 and the mobile player. 

Ryan Tracey

Thanks Jeff and Ashley.

I find the HTML5 output unreliable on the iPad, with slowness, drop outs and not resuming to the right spot. The course appears to work perfectly via the app, but there's no point for us if we can't track it.

I appreciate your straight answer nonetheless. In the meantime, I'll continue to discourage our audience from using their iPads for this training until we upgrade to xAPI capability.

Steve Flowers

Hey Ryan - 

Are you using Storyline 2 to publish to HTML5? I've had relatively good luck with the HTML5 output on iPad. I keep modules small, avoid audio and video. I have built a few complicated assemblies that seem to run fine. Haven't noticed restore problems for quite some time. 

Unfortunately, because of the way SCORM launches, initializes, and operates, the mobile player will likely never work with the SCORM API. 

Ryan Tracey

Yes, I've noticed long courses (many slides) max out the suspended data, which causes havoc with resumption on any device.

The problem I have is that I've inherited these courses that were developed by an external vendor, and they are very large. I'll try to influence their paring back as much as possible, but usually the pressure goes the other way... vested interests trying to squeeze more in.

Ashley Terwilliger-Pollard

Hi Ryan,

It sounds like you've isolated where some of the issues are in terms of the course, version of Storyline you're using, etc. but if you want our team to take a look to see if there is other advice we could offer in regards to the course set up or issues you're running into, we're always happy to take a look. You can send it along to our Support engineers here. 

Ashley Terwilliger-Pollard

Thanks Ryan for sharing here, and I do see that Renato suggested also testing your content from SCORM Cloud (and he shared a link for a version he posted there) as it's an industry standard for LMS testing.  Since he didn't see the issue there, he suggested reaching out to your LMS team. Also, he did share some additional information with regards to resizing to fit the web browser window, HTML5 output does not support gestures, such as pinch-to-zoom or swipe, on mobile devices. However, the Articulate Mobile Player app for iPad is optimized to support gestures.

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